Issue - decisions

The Director of Commercial and Customer Services, Deborah Hinde, presented a report which sought approval to establish and appoint to a new post of Assistant Director, Resident Experience and Digital.

RESOLVED that the Committee:

1.    Approves the establishment of a new post of Assistant Director, Resident Experience and Digital.

2.    Approves the deletion of the post of Head of Customer Strategy and Digital.

3.    Approves the new post be graded at Grade 6.

4.    Note that the current postholder of Head of Customer Strategy and Digital will become the new Assistant Director, Customer Experience and Digital with effect from 1^st April 2022.