Decision details

Family Services Annual Complaints Report 2015/16

Decision Maker: Children, Education & Safeguarding Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

This report and appendix provides an overview of the complaints and compliments received in Family Services. It will include statistical data, commentary about the types of complaints and any trends, progress made since the last report and areas for further development

Decisions:

The Commissioning Director, Children and Young People, and the Assistant Director (Social Care) introduced the item, which related to the Family Services Annual Complaints Report 2015/16.

 

Following discussion of the report, the Chairman moved to the recommendations as laid out in the cover report, which were agreed by the committee.

 

The following was therefore RESOLVED:

 

1.    The Children, Education, Libraries and Safeguarding committee noted the report and its appendix.

Publication date: 04/10/2016

Date of decision: 21/09/2016

Decided at meeting: 21/09/2016 - Children, Education & Safeguarding Committee

Accompanying Documents: