Issue details

In June 2016, Adults and Safeguarding Committee approved a procurement exercise to appoint a new telecare provider, in order to reach more people and achieve savings through the reduction and avoidance of care costs.

Following a procurement process with three compliant bids, Argenti Partnership / PA Consulting scored highest on both quality and pricing evaluation, which were weighted at 60% and 40% respectively.

The telecare contract is due to commence in April 2017 with an initial term of three years and the option to extend for up to two more years. 

The aim of the telecare service is to firmly embed the use of technology as part of mainstream care provision, mobilise innovation for the benefit of Barnet residents, and more clearly understand, measure and realise the financial and non-financial benefits of telecare.

The telecare service will support our commitment to prevent, reduce and delay social care needs, to support people to live independently for longer, and to provide greater assurance for family members and informal carers.

DECISION:

To award the Telecare contract to Argenti Partnership / PA Consulting for a period of three years with the option to extend by up to two further years subject to satisfactory performance and budget.