Issue details
Update report on CSG contact centre performance
To consider and review performance management arrangements and the end of year position of this Delivery Unit.
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 19/06/2014
Decision due: 23 Jul 2014 by Financial Performance and Contracts Committee
Lead director: Claire Symonds
Decisions
- 28/08/2014 - Update on Telephony Issues
Agenda items
- 23/07/2014 - Financial Performance and Contracts Committee Update on Telephony Issues 23/07/2014