Issue details

Update report on CSG contact centre performance

To consider and review performance management arrangements and the end of year position of this Delivery Unit.

 

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 19/06/2014

Decision due: 23 Jul 2014 by Financial Performance and Contracts Committee

Lead director: Claire Symonds

Decisions

Agenda items