Decision details

Update on Telephony Issues

Decision Maker: Financial Performance and Contracts Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

To consider and review performance management arrangements and the end of year position of this Delivery Unit.

 

Decisions:

The Director of Commercial and Customer Services and also the Operations and Commercial Director Customer and Support Group (CSG) introduced the report.  The report was considered together with the Members’ Item – Briefing Paper on Performance of Customer and Support Group (CSG) since go-live.

 

RESOLVED – That the Committee notes the report provided in respect of CSG telephony.

Publication date: 28/08/2014

Date of decision: 23/07/2014

Decided at meeting: 23/07/2014 - Financial Performance and Contracts Committee

Accompanying Documents: