Agenda item

Review of Capita Contracts

Minutes:

The Committee considered the report which provided an update on the work undertaken on developing the business case for realignment of the Capita contracts as agreed by the Committee on 19 July 2018. The report further set out the findings of the analysis of the three options identified in the July report, and concluded that further detailed analysis would be needed to form the basis of a sound recommendation to the Committee in relation to the totality of the Customer Support Group (CSG) and Development and Regulatory Services (DRS) contracts.

 

Councillor Barry Rawlings, duly seconded by Councillor Ross Houston proposed the following:

 

Delete recommendations 3, 4, ,5 6, 7 and add the following;

 

Recommendation 11.1 – Instruct officers to bring the Full Business Cases for Option 3 – ending the relationship with Capita CSG and Capita Re – to the next meeting of the Committee as previously decided;

 

Recommendation 11.2 – Instruct officers to procure external advice/capacity if needed to ensure the Option 3 Full Business Cases are done in time for the next meeting of the Committee.

 

Upon being put to the vote the additional recommendation proposed by Councillor Barry Rawlings was declared lost. The vote was recorded as follows: 

 

For

5

Against

7

Abstain

0

 

 

Upon being put the vote the recommendations as set out in the report were agreed. The vote was recorded as follows: 

 

For

7

Against

5

Abstain

0

 

 

RESOVELD – That the Committee:

 

1.    Notes the work undertaken in developing a business case for the realignment of the council’s contracts with Capita, and the findings of the analysis to date, as set out in paragraphs 2.2 to 2.38.

 

2.    Agrees that further analysis is required to allow the Committee to make informed, robust decisions on the future delivery of the Customer Support Group and Development and Regulatory Services contracts, and the impact on the future of the RE Joint Venture.

 

3.    Notes the findings of the in-depth analysis of the Finance and Strategic Human Resources (HR) services, as set out in paragraphs 2.41 to 2.51.

 

4.    Authorises the Chief Executive to take all reasonable action to prepare to in-source Finance and Strategic HR services by 1April 2019.  Further authorises the Chief Executive, in consultation with the Chairman of the Committee, to consider the responses to the consultation (due in February 2019) and proceed with implementation of the proposal, if appropriate.

 

5.    Agrees a revised approach to completing the review, which considers groups of services on a phased basis, as set out in paragraphs 2.52 to 2.57.

 

6.    Agrees that consultation on the future approach to all services should take place, as set out in section 5.8.

 

7.    Agrees the draft service groupings and prioritisation set out in paragraphs 2.58 to 2.63 as the basis for consultation.   Following this consultation authorises the Chief Executive, in consultation with the Chairman of the Committee, to agree a programme for reviewing services; the programme to be updated from time to time by the Chief Executive in consultation with the Chairman of the Committee with a view to completing the review as rapidly as possible.

 

8.    Approves the budget allocation for the next stages of the review and the implementation of the proposed in-sourcing of Finance and Strategic HR as set out in paragraph 5.2.2

 

9.    Agrees that the council will continue to work with Capita to seek to reach a collaborative negotiated solution to the future of the contracts.

 

10. Agrees that while the review is underway, the critical task of service improvement should continue to be driven through partnership working and contractual levers. 

Supporting documents: