Agenda item
New Support & Customer Service Organisation: Recommendation for Preferred and Reserved Bidder and Full Business Case
- Meeting of Special Meeting, Cabinet - 2014, Thursday 6th December, 2012 7.00 pm (Item 5.)
- View the background to item 5.
Minutes:
Cabinet received the report, which set out the full business case for the New Support and Customer Services Organisation (NSCSO) along with the Equalities Impact Assessment and List of principal legislation affecting the NSCSO services.
RESOLVED
1. That Cabinet note the outcome of the evaluation stage of the New Support and Customer Services Organisation (NSCSO) Project and accept Capita's Final Tender as the preferred bid, with reference to the Full Business Case (Appendix A), Equalities Impact Assessments (Appendix B), List of Principal Legislation (Appendix C), and Evaluation Scores (Appendix D - exempt).
2. That Cabinet approve the appointment of the recommended reserve bidder.
3. That Cabinet delegate contract completion and signature (and ancillary documentation) finalisation and execution to the Section 151 Officer and in the event of his absence, the Deputising Section 151 Officer.
4. That the Officers include a consolidated clear table on proposed savings from the NSCSO service in the contract.
5. Cabinet thanked the former Chief Executive of the Council, Officers and consultants for all their hard work in putting together a full business case that Cabinet have relied on to enable them make an informed decision.
Supporting documents:
- NSCSO, item 5. PDF 204 KB
- Appendix A - New Support and Customer Services Organisation (NSCSO) Full Business Case, item 5. PDF 581 KB
- Appendix B - Equalities Impact Assessment of Capita’s Final Tender, item 5. PDF 363 KB
- Appendix C - List of Principal Legislation Conferring NSCSO Statutory Functions, item 5. PDF 20 KB