Agenda item

Referral from Performance and Contract Management Committee - Year Three Review of Customer and Support Group (CSG) Contract

Minutes:

The order of business was varied to consider agenda items 11.2 and 16 together. The Worshipful the Mayor asked Councillors to indicate whether they had any comments to make on the exempt item relating to the main report, noting that any such comments would need to be made in closed session following the main debate on item 11.2. There were no such requests.

 

Councillor Anthony Finn, Chairman of the Performance and Contract Management Committee, moved reception and adoption of the recommendations in the report, and of the amendment in the name of Councillor Geof Cooke, which he noted he was in agreement with.

 

Councillor Geof Cooke moved the amendment in his name. Cllr Geof Cooke then moved that a separate vote be taken on recommendation 3(b) in the report. The Worshipful the Mayor, on the advice of the Monitoring Officer, ruled the requested vote out of order. Councillor Cooke had already moved an amendment which included recommendation 3(b). This amendment had been accepted and had become the substantive motion being debated by Council. Debate ensued.

 

The substantive recommendations as set out in the report and amended by Cllr Cooke, were then put to the vote:

 

For

32

Against

29

Abstain

0

Absent

2

TOTAL

63

 

At least ten members called for a formal division on the voting. Upon the vote being taken, the results of the division were declared as follows:

 

 

 

For

Against

Not Voting

Absent

Maureen Braun

ü

 

 

Jess Brayne

 

ü

 

 

Rebecca Challice

 

ü

Pauline Coakley Webb

ü

 

 

Dean Cohen

ü

 

 

Jack Cohen

ü

 

 

Melvin Cohen

ü

 

Philip Cohen

ü

 

 

Geof Cooke

ü

 

 

Alison Cornelius

ü

 

 

Richard Cornelius

ü

 

 

Tom Davey

ü

 

 

Val Duschinsky

ü

 

 

Paul Edwards

ü

 

Claire Farrier

ü

 

 

Anthony Finn

ü

 

 

Brian Gordon

ü

 

 

Eva Greenspan

ü

 

 

Rohit Grover

ü

 

 

Helena Hart

ü

 

 

John Hart

ü

 

 

Ross Houston

ü

 

 

Anne Hutton

ü

 

 

Andreas Ioannidis

ü

 

 

Devra Kay

ü

 

SuryKhatri

ü

 

 

Adam Langleben

ü

 

 

Kathy Levine

ü

 

David Longstaff

ü

 

 

Kitty Lyons

ü

 

John Marshall

ü

 

 

Kath McGuirk

ü

 

ArjunMittra

ü

 

 

Alison Moore

ü

 

 

AmmarNaqvi

ü

 

 

NagasNarenthira

ü

 

 

Charlie O’Macauley

ü

 

 

Graham Old

ü

 

 

Alon Or-Bach

ü

 

Reema Patel

 

ü

Bridget Perry

ü

 

 

Wendy Prentice

ü

 

 

Sachin Rajput

ü

 

 

Barry Rawlings

ü

 

Hugh Rayner

ü

 

 

Tim Roberts

ü

Gabriel Rozenberg

ü

 

 

Lisa Rutter

ü

 

 

Shimon Ryde

ü

 

Brian Salinger

ü

 

 

Gill Sargeant

ü

Joan Scannell

ü

 

Alan Schneiderman

ü

Mark Shooter

ü

 

Agnes Slocombe

ü

 

Stephen Sowerby

ü

 

Caroline Stock

ü

 

 

Daniel Thomas

ü

 

 

Reuben Thompstone

ü

 

 

Jim Tierney

ü

 

 

Laurie Williams

ü

 

 

Peter Zinkin

ü

 

 

ZakiaZubairi

ü

 

 

 

For

32

Against

29

Abstain

0

Absent

2

TOTAL

63

 

 

The recommendations were declared carried.

 

 

RESOLVED:

 

1.    That the Committee notes the content of the report, along with the proposed service improvements and savings, as set out in the body of the report and summarised in Appendix A to this report.

 

2.    That the Committee notes that the Chief Operating Officer is authorised under the existing Scheme of Delegation to conclude negotiations and finalise the necessary contractual arrangements to effect these changes.

 

3.    That the Committee endorses the following proposals, which will be taken forward through existing officer delegations:

a.    The establishment of two dedicated ICT project support teams, as set out in paragraph 1.70 of the report; and

b.    The revised payment arrangements for the CSG contract in 2017, as set out in paragraph 1.74 of the report.

 

4.    That the Committee agrees that progress on the following items be considered by the Member-led CSG Working Group and the outcomes reported to the Performance and Contract Management Committee before the end of the financial year:

 

a.    Revisions to the suite of Key Performance Indicators and updated list of contractual commitments, as referenced in paragraph 1.52 of the report;

b.    The Partnership Development Strategy, as referenced in paragraph 1.55 of the report;

c.    The Partnership Communication Strategy, as referenced in paragraph 1.63 of the report; and

d.    Any proposals to extend the remit of the Procurement service, as set out in paragraph 1.71 of the report.

 

5.    That the Committee notes that an implementation plan is being formulated that sets out the key milestones for the delivery of the service improvements identified in the body of the report and that progress will be reported to the Committee.

 

6.    That the Committee agrees that the Member-led CSG Working Group should continue to meet, as required, to provide oversight for the completion of the Review.

 

7.    Council notes that according to information supplied by a Council officer, Capita delivered late on 54 time-limited contractual commitments and has still not delivered on a number of others.

Supporting documents: