Agenda item

The Chairman gave an overview of the report and thanked the Trusts for listening to the Committee’s comments earlier in the year.

Royal Free NHS London Trust

The Chairman then invited James Mountford, Director of Quality at the Royal Free NHS Foundation Trust, to the table:-

-          Mr Mountford updated the Committee on the winter pressures and challenges around the 5% increasing demand on A&E.

-          He further noted that on 19^th December 2016, the new adults and surgical assessment centre will open which will increase the number of available beds and will also increase capacity for ambulance arrivals and GPs. He informed the Committee that the Royal Free Hampstead site has ongoing A&E redevelopments and the children’s department has now opened. The developments will be ongoing until January 2018, and will increase the number of beds at the site from eight to 22.

-          Mr Mountford updated the Committee on the Safer, Faster, Better programme. This will involve a better discharge programme and which should improve the flow of patients through the hospital.

The Committee asked for a written report on the winter pressures to be submitted to a future meeting. Councillor Alison Moore asked that the potential for rehabilitation spaces also be included within this report.

Councillor Gabriel Rozenberg asked about a new technology available called ‘Streams’, he requested more information be provided from the Royal Free about this innovation and that the item be brought to a future Committee. The Chairman proposed it be a future item on the Committee’s forward work programme.

Centre London Community Health Care (CLCH)

The Chairman then invited Kate Wilkins, Interim Assistant Head of Quality and Cathy Morgan, Divisional Director for Operations in Barnet CLCH to the table.

Councillor Anne Hutton raised a point in regard to point 14 in the Trust’s written update regarding services provided by the Trust to prisons. The Committee were informed that this contract was discontinued in March 2016.

Councillor Graham Old then inquired about the incidents that resulted in harm; Ms Wilkins said she would write to Councillor Graham Old regarding this issue, as she did not have the relevant information to hand.

Councillor Graham Old inquired about the success stories that had been included within the report and how these were relevant to bullying and harassment. Ms Morgan informed the Committee that these were anonymous real life stories collected from staff which were used for training and development.

Councillor Phil Cohen asked whether the high proportion of ethnic minorities feeling bullied and harassed from the results of the previous survey had been looked into. Ms Morgan informed the Committee that the results had been incorporated into training. The Committee were also informed there are no pre-booking systems available at CLCH walk-in centres, although patients may have scheduled follow-up appointments.

North London Hospice

The Chairman then invited Ms Fran Deane, Director of Clinical Services from the North London Hospice Trust to the table.

The Chairman asked for the results of the Handwashing Audit to be sent to the Committee as soon as they were ready in December 2016; Ms Deane said that she would circulate this information when possible.

Ms Deane informed the Committee that a co-production model is currently being used to provide patients with better quality services.

The following was then RESOLVED:

-          That a report from the Royal Free NHS Foundation Trust on winter pressures be considered at a future Committee meeting.

-          That a report on the ‘Streams’ programme be added as a future item on the work programme

-          The Committee noted the reports.